Refund Policy
At Nibasu Healthtech, we want you to shop with confidence. If you're not completely satisfied with your purchase, refunds are issued under these conditions:
- The ordered product is out of stock or unavailable
- You received a damaged, defective, or expired item and replacement is not possible
- The order was cancelled before dispatch
Once approved, refunds are processed within 5-7 business days via the original payment method.
In case of COD orders, refund will be issued via bank transfer or UPI, after confirmation.
How to Request a Return or Refund
To initiate a return or refund, please contact us at:
📧 support@nibasu.in
📞 +91-9990849293
Please include the following details in your message:
- Order ID
- Reason for return/refund
- Photo of product (if damaged/wrong/expired)
Our support team will respond within 24-48 hours with the next steps.
. Certain items may be excluded from our refund policy. Please review our complete terms or reach out to our customer service team for any questions about your specific purchase.
